Often people in the governing positions think that being close to a person is too hazardous for getting the required work done out of him / her. This is considered Personality management.
Accordingly what is the connotation meant to be... Its means that you are working to 'Keep a good feel about you alive' instead of being demanding. The big boss feels the Manager is not doing his work of squeezing the employee to extract work and by being adjusting and understanding the Manager is actually spoiling the employee ! Hence instead of managing your personality, you are expected to do People management. Reading the above, I now take it that you have understood what personality management ought to be in the hallowed corporate world of shrewd thinkers
My take is that by actually doing Personality management, you can turn people, your way. Give him / her that satisfactory environment to work, they will enjoy working. Express the need, to take the bend on road to improvement , quickly. It will give you a willing person to stretch and grow on you.
Aren't people your most important investment..., they why don't we consider and groom them that way !
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