Showing posts with label Complaints. Show all posts
Showing posts with label Complaints. Show all posts

05 June 2012

tint or no tint

It has been decided that vehicles in India cannot have their windows tinted anymore. Some have a concern on privacy and some on the heat that a clear glass will bring. More than the concerns that common man have, I am sure it’s a big blow to the industry that makes, supplies and above all those retail chaps who take big money to stick them. I paid around INR 2000.00 for the 4 windows to be stickered up and that was some years ago, when I really thought that this money was a huge one. incidentally, as many would’ve realized that it also takes money to remove them… INR 300 that’s what I was asked at a nearby shop for the removal

The Supreme Court has ruled on the removal, Bangalore Police set a deadline, which has been extended with warning to another week, somewhere we also hear that it has been stayed !… so what’s the status, not sure but a large number of vehicle owners have done away with the tint on their windows…

Well, Tint or No Tint – there is money involved … at the end of the day, its for the general safety at the cost of your privacy & some heat filled interiors

28 August 2010

Lawlessness in the enforcers

Police – the word generally evokes a sense of caution to say the least in an average human mind. Most often, it brings about  a fear given the way they actually behave with an average joe. Since they form part of the Law enforcement body, they are supposed to be walking talking law. In Bangalore, the Khaki colored {a mix of Black, Yellow & Red} policemen are the law & those that wear a white shirt and khaki trousers are the traffic

Most bangaloreans would agree with me that these folks no longer bring that sense of caution to mind, instead they are probably mocked at . Why are they mocked at, simply because they don’t stand for any of the morality that they are supposed to guard & enforce.

Today, i was at Shivajinagar -  a commercial center in bangalore – the chaos that i witnessed along with a traffic policeman was maddening. Those from this city will know that Shivajinagar is an utter mess and i would say thanks to this policemen the mess is just getting worse by the day. Its appalling that this has been allowed to happen without any check. Hazrat Kambal Posh Road or the Broadway Rd near the market is a pretty broad one in that area. However, its a lane that has huge number of commercial establishments, its always crowded to say the least


Coming back to today, as i was entering this road from the Russell market side this road was already jammed by a mini truck unloading some stuff into one of the shops. Few minutes into the drama, a traffic policeman rides nearby on a Pulsar bike and is now witness to this jam. He stands by for couple of seconds and then shows some actions at the truck driver… nudges his way into the jam and then rides away. As a commoner, i was happy at the sight of this cop thinking that he will act and clear up the road that never happened. It took me another 20 minutes to clear out of it. As i drove ahead i saw this same constable standing by the side of a road and again chatting around, probably trying to make another roll-call and then turn a blind eye. The department’s boss says, no vehicle should be stopped for checking, unless the vehicle has violated some law, however the constabulary of the Bangalore traffic police and their Senior offices, still hide behind trees and lay wait for people to  ‘make-up’ a cause and fine the gullible

Would the esteem of this department go up in my sight or lower…. ! ?

05 December 2009

Tech savvy in Bangalore

 

When in Rome, be a Roman… ! hmm that seems to be the mantra off late adopted by civic bodies in Bangalore is what i must believe

Bangalore as a city has been the fore-runner with all IT & ITES, this means that there are all sort of tech & non tech solutions that are either designed, implemented or manufactured here. This definitely meant that its all here !

That said, any Bangalorean will only grimace, about his experience with a civic body here. You could almost get nothing at any of these departments done from home either on phone or computer. To even understand a policy, we would need to visit an office and then get it clarified

Its 2010… well the year 2009 is over… ! The change is here for us to see and believe. You may say its not entirely done.. but an optimistic person would agree that its all happening

 

BBMP – Complaints Registration

Spandana – This is a novel scheme started by the Bruhat Bangalore City Corporation.  Commissioner BL Meena should be lauded for bringing this eternally un-reachable service closer home. I was going through the site and found a link ‘ Grievance Redressal ‘, this i thought would be some contact details and procedures galore or at the best another web form to capture some complaint details. Well, it took me by surprise when i actually went through it. Yes, it was a form but with more customization. The app wanted your ward details, address, Dept to which the complaint would relate to and finally the actual complaint / issue. The best and the most sophisticated part was, this portal generates a security tag to avoid any auto-logging cases possibly, which i felt was too much… anyways aspirational.

Here comes the most interesting part… On clicking finish, my mobile phone buzzed receipt of a SMS, it was the Unique Reference number of the complaint that i logged with BBMP. All in all – isn’t that something fantastic. At-least give it that the start is fabulous, lets hope BL Meena & Co keep it rolling with actions after the Unique Ref No.. !

 

To log a complaint with BBMP - Spandana Portal