Tech savvy in Bangalore

 

When in Rome, be a Roman… ! hmm that seems to be the mantra off late adopted by civic bodies in Bangalore is what i must believe

Bangalore as a city has been the fore-runner with all IT & ITES, this means that there are all sort of tech & non tech solutions that are either designed, implemented or manufactured here. This definitely meant that its all here !

That said, any Bangalorean will only grimace, about his experience with a civic body here. You could almost get nothing at any of these departments done from home either on phone or computer. To even understand a policy, we would need to visit an office and then get it clarified

Its 2010… well the year 2009 is over… ! The change is here for us to see and believe. You may say its not entirely done.. but an optimistic person would agree that its all happening

 

BBMP – Complaints Registration

Spandana – This is a novel scheme started by the Bruhat Bangalore City Corporation.  Commissioner BL Meena should be lauded for bringing this eternally un-reachable service closer home. I was going through the site and found a link ‘ Grievance Redressal ‘, this i thought would be some contact details and procedures galore or at the best another web form to capture some complaint details. Well, it took me by surprise when i actually went through it. Yes, it was a form but with more customization. The app wanted your ward details, address, Dept to which the complaint would relate to and finally the actual complaint / issue. The best and the most sophisticated part was, this portal generates a security tag to avoid any auto-logging cases possibly, which i felt was too much… anyways aspirational.

Here comes the most interesting part… On clicking finish, my mobile phone buzzed receipt of a SMS, it was the Unique Reference number of the complaint that i logged with BBMP. All in all – isn’t that something fantastic. At-least give it that the start is fabulous, lets hope BL Meena & Co keep it rolling with actions after the Unique Ref No.. !

 

To log a complaint with BBMP - Spandana Portal