What do you call a hotel that has bureaucracy in its floor service … KAMAT !
Here i refer to the Kamat hotel at Secunderabad Clock tower. We were out there as three families, a size of 8 members for a breakfast on a Friday morning. The shabby treatment the hotel staff gave us, forced us out of the place
The Hotel has an AC & non AC eatery on the first floor, right opposite the clock tower bus stop. The heat at the place was yet to sink in and given that we had walked with kids in our hands, we took the AC hall for want of some cool climes. While inside the hall, there was a small coupe at the end of the hall and that was perfectly fit to seat 8 of us. Eagerly we rushed there, seated ourselves there with our babies. After a few minutes passed no one from the hotel staff bothering to look at us, we called for a person. It was the cashier cum Sr staff and he gave a cheesing smile and told us that ‘ This area is closed for service ‘ !!! Oh what was that meant to be ? He had no convincing answers, all he could tell was that of the 30 odd seats there in the AC hall, these 8 were not being serviced by his staff and we were asked to mingle with the crowd on the other side where-in we had to split ourselves to have a bite of the stuff that this hotel would offer…
We decide and then move around
My Son of 2.5 yrs needed some milk and i asked Mr Smile for a glass of milk for the baby. Well, he was smiling again and the reply was curt ‘ Sorry sir, we wont be able to give milk ‘. What ???? you cant give a glass of milk and that too for a baby. Wouldn't this jango sell milk if a customer wants a glass of it instead of his kick taste-buds tea… i couldn’t for a moment reason and it was outright curt and embarrassing
That was enough of Kamat, which surely must be having some mouth watering dishes on offer and a regular clientele, but has no courtesy i must argue. These fools of old yore, need to learn some mannerisms and make reasoning in their behaviour
